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Maclive/Elluminate V10 - Help Request Form
Name:
Department/Program
E-mail Address:
MacLive ID
* Please ensure that the E-mail address field is filled out correctly as your response will be emailed to the address stated here.
Telephone Number
Extension
Course:
(e.g. CMST 4ZZ6)
Course Title:
The Operating System on my computer is:
-- Please Select One --
Win Vista
Win XP
Win 2000
Win NT
Win ME
Win 98
Win 95
Mac OS X
Mac OS 9.x
Mac OS 8.x or earlier
Linux
Red Hat Linux
Novell Linux
Solaris
I don't know
If "Other", please specify:
The web browser I am using with MacLive is:
-- Please Select One --
Internet Explorer 8
Internet Explorer 7
Internet Explorer 6
Internet Explorer 5.x
Firefox 3.0
Firefox 1.0-2.0
Netscape 7.x
Netscape 6.x
Netscape 4.x
Opera
Safari
Mozilla
Other
I don't know
If "Other", please specify:
My MacLive question:
-- Please Select One --
ACCESS - I get a Download Stalled message when trying to access the session
TRAINING - I would like to schedule a training session
LOGIN - Login/Password invalid
PASSWORD - My password doesn't work.
NO PRIVILEGES - I can't record the session, upload my presentation, start webcam
PPT UPLOAD - Failure calling Powerpoint to launch presentation
AUDIO FEEDBACK - I hear an echo when people are talking
ELLUMINATE PUBLISH - I would like to create podcasts of my sessions
ELLUMINATE PLAN - I would like to use Elluminate PLAN
Other
Please provide details of the issue
(date, time, error msg)
e.g. Date, Time Error msgs or dialogue boxes